To view the status of your order, follow the steps below:
- Ensure that you are logged into the account used to place the order.
- Then, go to 'My Orders.' Here, you will find an overview of all your placed orders.
- Select the appropriate order.
- If your order has been shipped, a tracking number will be provided. Click 'In Transit' to be redirected to the carrier's website.
If you encounter any issues while checking the status of your order, feel free to contact our warehouse.
If you have made a mistake while placing your order, we understand that it can happen. It is best to contact our main office directly at +31(0) 30 30 722 10. Make sure to have your order number ready so that we can assist you as quickly as possible.
If it happens that you have placed an order and wish to cancel it, we are happy to assist you in resolving this. In this case, please contact our main office at +31(0) 30 30 722 10.
Viewing your order history is simple. Ensure that you are logged into the account used to place the order, and then go to 'My Orders.' Here, you will find an overview of all your previous orders. You can click on an order to see the products you have ordered. Additionally, you can download invoices for previous orders if needed.