Our delivery options and associated costs vary depending on the location. You can pick up your order for free at our warehouse in the Netherlands.
For delivery in the Netherlands:
- Shipping to DHL Access Point (€6.50)
- Shipping with DHL (€9.00)
To check the status of your order, follow these steps:
- Ensure that you are logged into the account used to place the order.
- Then, go to 'My Orders' on your dashboard. Here, you will find an overview of all your placed orders.
- Select the appropriate order.
- If your order has been shipped, a tracking number will be provided. Click 'In - Transit' to be redirected to the carrier's website.
- Once the order is delivered, the status will change to 'Delivered'.
If you encounter any issues while checking the status of your order, feel free to contact our warehouse.
It is possible to pick up an order at our warehouse in the Netherlands. Our warehouse is open from Monday to Friday, from 8:30 AM to 5:00 PM. Address: Manitobadreef 9, 3565 CH Utrecht, Netherlands.
The estimated delivery time of your order may vary and depends on various factors, including your location and any potential delays during transportation. In the Netherlands and Belgium, it often takes 1 to 2 business days when ordered before 2 PM. For other countries, the average is 5 business days when ordered before 2 PM.
We ship to the following countries:
United States, Germany, England, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Portugal, Slovenia, and Spain.*
*Except the Canary Islands, Ceuta, Melilla & Gibraltar.
